Operations Manager
April 2025
Management
Remote
Full Time
Job Summary
Join Team Radiant Softwares as an Operations Manager and take ownership of our day-to-day operations across multiple products. This is a hands-on, high-impact role ideal for someone who thrives in fast-paced environments and enjoys wearing multiple hats. You'll take full ownership of day-to-day execution, but also help set strategy, align departments, and ensure the company is operating at peak performance.
We need someone who's not just organized—but obsessed with impact. Someone who doesn't just follow up—but leads from the front. This is not a support role—it's a core leadership role. You'll be one of the most critical people in our company's growth.
Your Role
Strategic Operations Leader
As our Operations Manager, you'll be the go-to person for all things ops—playing a key role in managing people across the company. You'll lead all internal operations across marketing, support, product, tech and finance. You'll own our systems, build our teams, and manage performance from top to bottom. From hiring top talent and owning recruiting pipelines to setting operational KPIs, you'll work across every department to ensure clarity, accountability, and alignment with company goals.
Ideal Candidate
- You identify inefficiencies quickly, take ownership, and drive solutions without waiting for instructions
- You're comfortable in fast-paced, unstructured environments
- You follow through without hesitation and ensure nothing gets dropped
- You operate with full commitment to company goals
- You track performance through data and make data-backed decisions
- You take complete ownership of problems and solutions
- You're confident working with analytics and turning data into actionable insights
- You collaborate effectively across teams and communicate clearly
Requirements
Experience & Background
Proven track record in operations
2+ years in operations, general management, or people-focused leadership at a startup or fast-growing tech company (SaaS, consumer products, or marketplaces preferred). Experience managing cross-functional teams and leading initiatives across departments.
Technical Skills
Data-driven decision making
Strong ability to analyze performance metrics and KPIs to make data-backed decisions and drive improvements. Experience in customer support systems, HR ops, and finance coordination is a plus.
Leadership & Organization
Building scalable systems
Highly organized with an ability to design and maintain systems that scale with team size. Excellent communication and follow-up skills—you keep people accountable and projects moving without being micromanaging.
What You'll Do
Lead and manage cross-functional operations across all departments
Own recruiting pipelines and build high-performing teams
Set and track operational KPIs to drive company growth
Design and implement scalable operational systems
Drive alignment and accountability across all teams
You Shouldn't Apply If
- You want a normal 9-5. This role is NOT easy & requires an all-in mentality. We're looking for an applicant who will put in the work that others won't.
- You don't want to chase people or push for results.
- You get easily overwhelmed when things get chaotic or fast-paced.
- You see this as just another job—we're not looking for "clock-in, clock-out" energy.
Ready to Join Us?
If you're excited about this opportunity and believe you'd be a great fit, we'd love to hear from you!